What does GetCore Group Do?
We are a Tech Company that deals with innovative end-to-end technology solution provision.
What services do we provide?
We Provide Web Development, Mobile App Development, UI/UX Design, Tech Infrastructure Services, Security Services, Security Services, MVP Development, Hosting Services.
What products do we provide?
We provide GetLEGAL Software, GetCRM Software, PamojaBiz ECommerce Automation, GetLOGISTICS Software.
What do I need to Open my Website?
-You will need to secure a Domain that will be a link to open your Website. -You will need a Hosting Service to give you a Platform to host your Website. -You will need a Security License (https) to secure your Website. Based on your idea and business, we will design and develop your website as per your business requirements. -You will need to provide Contents for your Website.
My Business has a Website and I want to update. What does it take to update?
-Because you already have a Domain and Hosting, you will have to provide website admin access. -We will design and develop as per your requirements
Does Website and Software mean Anything for my Business?
They are Technology designed to assist your business with branding, Selling and Simplifying Operation Processes in your Business.
Emails and Hosting FAQs
What Hosting Plans do you offer?
We currently have two(2) options: 1. Microsoft 365 Services. 2. cPanel Email Services - This is a cheaper option, however you will still pay for Microsoft Office and Document Storage separately.
Can I migrate all my files and records from my current Hosting to M365?
Yes, GetCore’s Tech Team will migrate all your Email accounts to Microsoft 365 securely and without any data loss.
How do I set up my Microsoft 365 services?
There's nothing you need to do since we'll handle the transition for you. After your transition is complete, if you are using a mobile device or desktop email client, you'll need to update your client settings to Exchange.
Software Development FAQs
How Secure is my business data?
Softwares are Cloud based, hence help you Access your data anywhere. Cloud servers are monitored 24/7 and secured with a firewall. We provide Periodic backups every week.
Support and Pricing FAQs
How do I get support if I run into problems with your Softwares?
1. We Make Online Follow up every Week to your team. 2. If Need More Close Attention, you will be charged Separately.
Does Softwares work when I am not connected to the internet?
1. Softwares work on your Normal Browser so they will have to be accessed by the internet. 2. If you are using Mobile Application, then you can work Offline and Update Online later when the internet is available.
What forms of payment can I use?
We accept all kinds of payment methods: 1. Offline Payments - Bank Transfer, TISS and Cheques. 2. Mobile Payments - MPesa, TigoPesa, AirtelMoney, HaloPesa, ZPesa etc. 3. Online Payments - Mastercard, Visa, Amex, PayPal, Wise, Payoneer.
Can I switch to other Hosting Plans?
Yes you can Switch or Grow to other Hosting Plans
Can I cancel my subscription at any time?
Yes you can Cancel your Subscriptions when Expired.
What happens to my data if I cancel my subscription?
You will be provided with all your backup data.
I will need extra help setting up hosting and other IT Services. Who can help?
1. We will help you Set up your hostings and make follow up every week. 2. If you will need Close Attention, You will be Charged Separately.
Do you offer volume discounts?
1. It depends on the Service and amount of users you will require. 2. Always check out our Discounts and Offer Seasons